Terms of Engagement

Effective date: 5 March 2026  |  Last updated: 5 March 2026

The Principle

Every Praxis AI Partners engagement is built on the same foundation: clear scope, fixed pricing, measurable outcomes, and mutual respect. These terms set out how we work together, what you can expect from us, and what we ask in return.

This is not a legal document designed to protect us at your expense. It is a framework for a productive working relationship. Where a specific engagement requires formal contractual terms, those will be set out in a separate engagement letter or statement of work.

What We Commit To

Outcomes, Not Activity

Every engagement is scoped around a defined outcome. We do not bill by the hour, pad timelines, or manufacture complexity. You will know what you are getting, what it costs, and when it will be delivered, before any work begins.

Fixed Scope, Fixed Price

Our engagements are priced on value delivered, not time spent. The price we quote is the price you pay. If the scope changes, we discuss it openly and agree any adjustment before proceeding.

The 48-Hour Rule

Within 48 hours of an engagement starting, you will receive something tangible, not a status update, not a project plan, but evidence that work is underway and value is being created.

The Week 1 Guarantee

For 30-Day Sprint engagements, we deliver a working prototype by the end of Week 1. If we cannot, the engagement pauses for reassessment at no additional cost. We carry the risk, not you.

Honest Communication

We will tell you what you need to hear, not what you want to hear. If something is not working, we will say so early. If we are not the right fit for a piece of work, we will tell you that too. We would rather lose a fee than damage a relationship.

Confidentiality

Everything you share with us stays with us. Client data is never shared between engagements, never used for marketing, and never disclosed without your explicit consent. This is a non-negotiable operating principle, not a contractual formality.

What We Ask of You

Access and Availability

We can only deliver as well as the information we are given. We ask for reasonable access to the people, systems, and information relevant to the engagement scope. Where access is restricted, we will work within those constraints, but the outcomes may be affected, and we will be upfront about that.

A Named Point of Contact

Every engagement needs a single person on your side who can make day-to-day decisions, provide feedback, and unblock issues. Strategic decisions and final approvals can involve whoever you choose, but operational momentum depends on a clear contact.

Timely Feedback

We work in weekly cycles with clear milestones. When we deliver work for review, timely feedback keeps the engagement on track. If delays occur on your side, we will adjust timelines accordingly and keep you informed of the impact.

Honesty in Return

If something is not meeting your expectations, tell us early. We would rather course-correct in week one than discover a problem in week four.

Engagement Structure

How Engagements Begin

Every engagement starts with a written scope document, whether that is a proposal, statement of work, or engagement letter. This document sets out the specific deliverables, timeline, investment, and success criteria. Work does not begin until both sides have agreed the scope in writing.

How We Deliver

We work in structured weekly cycles. You will receive regular updates, and we maintain a consistent delivery rhythm: progress visible at every stage, not just at the end.

Specific delivery cadences are set out in the scope document for each engagement.

How Engagements End

Engagements conclude with a formal handover: deliverables transferred, documentation provided, and a closing review to capture outcomes and lessons. We believe graceful exits are as important as strong starts. Every client is a potential long-term relationship and referrer.

Commercial Terms

Payment

Invoices are issued as set out in the engagement scope document, typically a deposit on commencement with the balance on completion, or monthly for retainer arrangements. Payment terms are 14 days from invoice date unless otherwise agreed.

Cancellation

Either party may end an engagement with 14 days' written notice. Work completed to the date of cancellation will be invoiced. For retainer arrangements, the minimum commitment period and notice terms are specified in the engagement scope document.

Scope Changes

If the scope of work needs to change during an engagement, we discuss it openly. Changes are agreed in writing before additional work begins. We do not surprise you with charges for work you did not request.

Intellectual Property

What You Own

You own the deliverables we create for you. Reports, analyses, roadmaps, deployed solutions, and documentation produced during your engagement belong to you upon payment.

What We Retain

We retain our pre-existing methodologies, tools, frameworks, and general knowledge developed through our practice. We may use anonymised and aggregated insights from engagements to improve our methods, but never in a way that identifies you or your organisation without your permission.

Open Conversation

If there is ever ambiguity about who owns what, we discuss it. The default position is that you paid for it, so it is yours.

Liability and Expectations

We take professional responsibility for the quality of our work seriously. We carry professional indemnity insurance appropriate to the engagements we undertake.

Our liability is limited to the fees paid for the specific engagement in question. We are not liable for decisions made on the basis of our advice. We provide recommendations and analysis, but business decisions remain yours.

We do not guarantee specific commercial outcomes. Markets and execution vary. What we guarantee is rigour in our method, honesty in our advice, and measurable tracking against the scope we agree.

Dispute Resolution

If something goes wrong, we talk about it first. Most issues can be resolved through a direct conversation between principals.

If we cannot resolve it directly, we will bring in a neutral third party before either side pursues formal proceedings. This is not about avoiding accountability. It is about solving problems efficiently.

The engagement is governed by the laws of England and Wales.

How This Framework Applies

These terms provide the principles that govern all Praxis AI Partners engagements. Where a specific engagement letter or statement of work contains terms that differ from this framework, the engagement-specific terms take precedence.

We review this framework periodically and will notify existing clients of material changes.

Questions

If anything in this document is unclear, ask. Clarity is one of our core principles, and that starts here.

Danny Reeves
Founder & Principal, Praxis AI Partners
Email: danny@praxisaip.com
Website: praxisaip.com

Clear scope. Fair terms. No surprises. That is how we work.